| Check spelling
Make sure your search terms are spelled correctly. If Sound-Alike Matching is turned on, the search engine will attempt to find words that sound similar to your search terms, but it's always best to try to spell the search terms correctly. |
Use multiple words
Using multiple words will return more refined results than a single word. For example, typing our free product will return more relevant results than typing just product. (Keep in mind that relevant results are returned even if they don't contain all query terms.)
Example: our free product |
Use similar words
The more similar words you use in a search, the more relevant your results will be.
Example: safe secure privacy security |
Use appropriate capitalization
Capitalize proper nouns, and remember that lower-case words will match any case. For example, typing search will return all documents containing the words search, Search, and SEARCH. Typing Search, however, will instruct the search engine to look only for the capitalized word.
Example: Search Template Reference |
Use quotation marks
Use quotation marks to find words which must appear adjacent to each other, for example, "our pledge to you." Otherwise, the search results will include the word our, pledge, to, and the word you, but not necessarily in that order. The words may appear anywhere, and in any order, within the document.
Note: if you are using the Advanced Search Form with radio buttons for "any," "all," and "phrase," then quotes can only be used when the "any" radio button is selected. Quotes are ignored if the "all" or "phrase" radio buttons are selected.
Example: "our pledge to you" |
